Kapdepress Privacy Policy

Privacy Policy

Providing Exceptional Solution of Cloth Ironing

All Articles/linen/fabrics are handled with greatest care but owing to the conditions of the articles or non-apparent/non-visible defects in its material there is a POSSIBILITY OF Sight Skipping at the time of Pickup of Articles Such garments are accepted for Ironing at OWNER'S RISK and company will not accept any responsibility for it.

  • Company will use reasonable efforts to try to ensure that Ironing and folding services are maintained at a high level of quality.
  • Company due to time constraints does not read manufacturer suggested care and Ironing labels,
  • Company accepts no liability for "special care" and delicate items that require special attention to be ironed.
  • Company reserves the right to refuse ironing any garment.
  • Company is not responsible for loss of or damage to any personal or non-Ironable items left in the article such as money, jewelry, or anything else.
  • If customer cannot accept the loss of any garment, please do not leave it with us.
  • In case of any loss or damage Company can reimburse up to a maximum of 100 times of its processing (ironing) cost (decision remains with Company if any reimbursement has to be done) only if Customer is able to produce the bills. Compensation shall be provided in form of services and no cash will be given to customer.
  • Customers are requested to count the articles shall also examine articles for damage at the time of delivery, and notify the same at that time Pickup & delivery and inform the delivery man in case of missing articles. Company will not be responsible for any such claims after the articles delivery has been accepted by the customer or by their authorized representative.
  • Customer might get regular updates (Calls / SMS / Email / App Notification) from Company of transactional and marketing in nature, if customer wants to stop it then Customer has to register a request with Customer Care Department of Company.
  • Any loss/damage/delay due to FORCE MAJEURE conditions, Company is not liable for any compensation or reduction in charges.
  • We accept no liability for any loss or damage of the articles arising due to fire, burglary etc. beyond conduct or any other similar unforseen causes.
  • Some process/items may require additional period to process. No deduction on billed amount or claim can be initiated against in respect of delays.
  • Tariff for designer wear will be decided on a case to case to case basis depending on the complexity of garment, the same shall be communicated to customer after it is examined by the expert at the processing center.

Payment Terms:

  • Company does not provide printed bills, and invoices will be sent by e-mail only on registered email id or through Mobile App Notification.
  • Charges of service shall be deducted from the wallet balance of opted pre-plan has at the time of order.
  • For retail orders, customer has to pay by cash only, we accept debit or credit cards as well, but for that customer has to inform us beforehand.
  • Customer can buy a prepaid plan for which amount can be paid by registering Mobile APP through Digital payment option also cash on delivery option through Cheque/Cash In case customer choose to pay by cheque, plan will only be effective after realization of cheque.
  • Applicable Tax will is inclusive in Plan/ Rates
  • Prepaid plans are valid only at the location where the customer was at the time of buying the prepaid plan.

Cancellation / Refund Policy:

  • Any extra amount paid by customer for retail order can be refunded by the company if customer ask.
  • Balance available in "Prepaid" plans are non-refundable and can not be transferred to any other customer.
  • User can cancel at any time before actual pick-up. No cancellation charges will be levied
  • In case company deny to process any article because of any reason, the order amount for that article will be refunded to retail customer or will be added to prepaid balance for prepaid plan customer.
  • If customer wants to cancel the order because of any reason, then the request for cancellation has to be placed within 2 hr of pickup of articles.
  • Once order is punched and processed, order can't be cancelled.

Coupons & Discounts:

  • Coupon can only be applied by customer using Kapdepress.com mobile app on available platform.
  • Once order placed and invoice is generated coupon can't be applied.

Privacy Policy:

  • Company never sell your personal information like phone number, address or email id with any third party.
  • Company may hire other companies to provide limited administrative and communication services on companies behalf, such as hosting sites, the processing and delivery of mailings, providing customer support, or providing credit card processing services. Company has the right to disclose your Personal Information to these third party companies for the purpose of administering and maintaining the Site and App's features, functions and operations. Those companies will be permitted to obtain only such Personal Information as necessary for them to deliver the respective services, and we do not authorize these companies to use your Personal Information except for the sole purpose of providing those services requested by us.

Links To Other Sites:

  • Company doesn't hold any liability on account of damages occurred of any kind from the content published on our website

Distribution of Information:

  • The content of this website is an intellectual property of Company . Any distribution whatsoever will not be tolerated and shall be punishable by law.

Prohibited Uses of Site:

  • Impersonating or imitating as some one else shall be liable for legal action accordingly.

Content Permission & Restrictions:

  • . Any imitation or distribution of content on this website for any purpose shall be treated as infringement and shall be punishable by law. Publishing of any third party content is prohibited and shall be liable for legal action.